Pick-up Shop Management

Target group

Pick-up Shop managers of the Würth Line with staff management responsibility.



The successful management of a branch office involves particular challenges. To help you master these challenges, the training will provide you with the most important basics and skills. Apart from teaching you the Pick-up Shop strategy and the essential fields of responsibility in Pick-up Shop management (sales, marketing, facility management, expansion, controlling, inventory management), leadership instruments and methods and on-the-job training/coaching of the Pick-up Shop staff will also be in the focus of this training.


Content of the training

  • Pick-up Shop strategy and multi-channel sales
  • Location analysis and location search
  • Operational basics (key figures, controlling and auditing)
  • Target-setting and planning process
  • Marketing (opening, increasing frequency, customer retention)
  • Business obligations (organization in the warehouse and salesroom, key figure analysis and planning of measures)
  • Phases of sales pitches
  • Practical experience and results
  • Definition and requirements on leadership (role, style, understanding)
  • Basics of “point-of-sales management”
  • Solving critical management situations (types of management talks)




Place Date Coach Price
Akademie Würth and online Lisanne Schäer, Gregor Roux 1.150 €