17/02/15

Tools online shop svh24.de now Google Certified Shop

The tools online shop svh24.de was recently taken up in Google's Certified Shops program. Google's Certified Shop quality seal is meant to help customers find those online shops that offer an excellent shopping experience. The Google Certified Shops quality seal is awarded to e-commerce websites that demonstrably deliver on time and offer an excellent customer service. Customers visiting the tools online shop svh24.de see the Google Certified Shop quality seal and can click on it to obtain further information.

Google Certified Shops – a quality seal for an excellent shopping experience

"We are very proud to have qualified for the Google Certified Shops program. To be allowed to carry the Google Certified Shops quality seal, webshops have to prove that their customer service is excellent and they offer reliable shipping. These two criteria are decisive conditions to get certified", says Alexander Schmidt, Managing Director of SVH Handels-GmbH, a member of the Würth Group.

In addition to the Google Certified Shops quality seal, svh24.de was also awarded the Trusted Shops certificate as well as the quality seal of Shopauskunft. Both are neutral and independent evaluation platforms that pool customer experiences and make them available as free information source.

Shopping online in a secure manner

Another advantage for the customers is: if you buy from a Google Certified shop you can make use of Google's free purchase protection. If you experience any issues, you can ask Google for help. Google will then, together with SVH Handels-GmbH and the customer, find a solution for the problem. For certain purchases, Google even offers life-long purchase protection of up to EUR 1,000.

Google Certified Shops is absolutely free for shoppers and online shops. The program supports online shops like svh24.de in winning new customers, increasing their sales and standing out against the competition by offering the opportunity to document their excellent service by means of displaying the quality seal on their website.

"Due to our high quality standards, this transparency is enormously important for us and helps us to improve our product portfolio and, above all, our service. All our customers are invited to share the experiences they have made with us with others. They can either write a report or submit a short review. The more customers share their experiences, the more convincing are the evaluations", explains Alexander Schmidt.