25/04/08

Würth Group welcomes 3,000,000th customer

Böheimkirchen (AT)/Künzelsau. Three million customers worldwide trust in the products of the Würth Group. Würth Austria now welcomed the anniversary customer.

“We at Würth Austria are delighted to have won the 3,000,000th customer worldwide”, says Manfred Reichhold, Auto Division Manager, proudly. Together with representatives of the company as well as sales management of Würth Austria, he handed the unique certificate over to the new customer Franz Hahn, who currently employs 150 people at his company Franz Hahn Nutzfahrzeuge GmbH and recently opened his sixth location in Ybbs, Lower Austria.

“Thanks to absolute sales orientation our customer base increases continuously. Exceeding the number of 3,000,000 customers therefore is an expression of the satisfaction of our customers and thus of good performance”, states Robert Friedmann, Chairman of the Central Managing Board of the Würth Group. “With approximately 300,000 customer calls per day and an average order value of EUR 280 per customer we show complete commitment to achieve this every day anew.”

The Würth sales force of 30,000 sales representatives and a network of Würth branch offices guarantee the strong partnership between sales representative and customer. The range comprising more than 100,000 products completes the top service which earned the Würth Group the trust of two million new customers over the past 16 years.

“The wish to justify this trust is a huge motivation which urges us to achieve ever more”, explains Robert Friedmann. “Our thanks go out to our customers who make this successful development possible.”

On the Würth Group

The Würth Group, which has a market-leading position in its core business, the worldwide trade in assembly and fastening materials, is active in 86 countries with 400 companies. According to the preliminary annual financial statement, the Group generated sales of EUR 8.5 billion in the fiscal year of 2007 and currently has over 65,000 employees on its payroll.